Managed IT & MCO
24/7 monitoring of your servers, networks and applications, on-call support and operational maintenance.
Learn moreCergy · Val-d’Oise · Paris region
Managed IT and hosting for businesses in the Paris region.
From our head office in Cergy, RDMC runs, monitors and secures the information systems of companies and organisations: managed IT, end-user support, hosting in French datacenters and immutable backup.
Key commitments
- 24/7 monitoring with proactive alerting
- On-call technical support with contracted response time
- Remote or on-site support across the Paris region
- Hosting in datacenters located in France
In short
A nearby IT partner with contractual commitments.
RDMC runs your information system from Cergy, in the Val-d’Oise: continuous monitoring, remote or on-site support for your employees anywhere in the Paris region (Île-de-France), and on-call technical support outside business hours for critical incidents.
Your data stays in France: we host and back up your environments in 4 datacenters at least 80 km apart, with immutable copies and regular restore tests.
What we take care of
Eight services to run your IT day to day.
End-user support
Multichannel helpdesk, remote assistance and on-site support for your employees.
Learn moreIT asset management
Inventory, deployment and patch management of your devices and servers.
Learn moreDisaster recovery
Tested recovery plans, verified backups and documented failover procedures.
Learn moreApplication hosting
Your business applications hosted in France, backed up and monitored.
Learn moreStorage, backup & resilience
3-2-1-1-0 strategy, immutable copies and regular restore tests.
Learn more3CX IP telephony
3CX phone systems and SIP trunks for mobile business telephony.
Learn moreBusiness fiber
Monitored FTTO and FTTH fiber links, with backup.
Learn moreIn figures
Measured commitments.
<15 minAverage intake time
24/7Active monitoring
99.95%Contractual hosting availability
4Datacenters in France
Frequently asked questions
Everything about RDMC managed IT in the Paris region.
Do you cover the whole Paris region?
Yes. From our head office in Cergy, we work on site anywhere in the Paris region (Île-de-France) and remotely across France.
How quickly is a request handled?
Under 15 minutes on average, with an SLA-backed response time for critical incidents, including outside business hours.
Where is the data hosted?
In sovereign datacenters located in France, at least 80 km apart.
How does a collaboration start?
With an audit and a map of your IT estate, then a takeover plan and monitoring set up alongside your existing tools, with no service interruption.
Complementary services
Go further.
Methods & projects
Structure the tracking of your requests and projects.
From qualification to resolution, a clear method to govern tickets, incidents and decisions — from the field to the executive committee.
Let’s talk about your IT operations
Need your IT run in the Paris region?
Describe your IT estate and constraints: we propose a monitoring and support plan suited to your size and budget.